RETURN AND REFUND POLICY

Effective Date: August 4, 2026

Thank you for shopping with Talari. Please review this policy carefully before completing your purchase.

All Sales Are Final

ALL SALES ARE FINAL.

Talari does not accept returns, exchanges, or refunds for:

• Selecting the wrong size, color, or product
• Change of mind or buyer’s remorse
• Failure to review product descriptions or sizing information
• Minor differences in color caused by lighting, photography, or screen settings
• Normal manufacturing variations in measurements, print placement, texture, or construction
• Products that have been worn, washed, altered, damaged, or used

Please carefully review your order, selected size, shipping address, and product details before completing checkout.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

Damaged, Defective, or Incorrect Items

Contact Talari within three calendar days of confirmed delivery if your order arrives damaged, defective, or different from the item you ordered.

Email info@talari.us and include:

• Your full name
• Your order number
• A description of the issue
• Clear photographs of the entire product
• Close-up photographs of the damage or defect
• Photographs of the original packaging and shipping label

Items must remain unworn, unwashed, unaltered, and in their original condition while the claim is being reviewed.

Submitting a claim does not automatically guarantee approval. Talari will review the information provided and determine whether the item qualifies for a replacement, store credit, or refund.

Talari may require the item to be returned before approving a replacement or refund.

What Is Not Considered a Defect

The following are not generally considered defects:

• Slight differences in garment measurements
• Minor variations in color or fabric texture
• Slight differences in graphic or print placement
• Damage caused by incorrect washing or drying
• Damage caused by wear, misuse, accidents, alterations, or improper care
• Loose threads that can be safely trimmed without affecting the garment
• Natural fading or wear that develops over time

Incorrect Size or Address

Customers are responsible for selecting the correct size and entering a complete and accurate shipping address.

Talari does not provide refunds or exchanges when:

• The customer selected the wrong size
• The customer entered an incorrect or incomplete address
• A package was refused or left unclaimed
• A package was returned because of an address provided by the customer

If a package is returned to Talari, the customer may be responsible for additional shipping charges before it can be resent.

Order Changes and Cancellations

Orders may begin processing shortly after checkout.

Requests to change or cancel an order must be emailed to info@talari.us immediately. Talari cannot guarantee that a change or cancellation can be completed once an order has entered processing, production, fulfillment, or shipment.

A cancellation request is not approved until Talari confirms it in writing.

Delayed or Unshipped Orders

Talari’s estimated delivery time is 1–3 weeks after the order has been processed. Delivery estimates are not guarantees.

If Talari cannot ship an order within the promised timeframe, customers will be provided with the applicable delay or cancellation options. Federal rules generally require online sellers that cannot ship within the promised timeframe to obtain the customer’s consent to the delay or provide a prompt refund for the unshipped merchandise.

If Talari determines that an order cannot be fulfilled, the order will be cancelled, and the applicable payment will be refunded to the original payment method.

Lost, Stolen, or Delivered Packages

Customers should contact the shipping carrier first if tracking shows that an order was delivered, but the package cannot be located.

Customers should also:

• Check around the delivery location
• Ask household members or neighbors
• Contact the local carrier facility
• Allow up to 48 hours after the delivery scan, as some packages may be marked delivered early.

Talari will review reasonable claims involving packages that are confirmed lost in transit. A replacement or refund is not guaranteed for packages marked as delivered, stolen after delivery, or delivered to an address entered incorrectly by the customer.

Approved Refunds

Approved refunds will be issued to the original payment method.

Original shipping charges are nonrefundable unless:

• Talari shipped the wrong item
• The item was approved as damaged or defective
• The order was cancelled because it could not be shipped

Talari will issue approved refunds promptly. Your bank, card provider, or payment service may require additional time to post the funds to your account.

Store credit or gift cards may be offered only when permitted and accepted by the customer. A store credit cannot replace a cash refund when applicable law requires a refund to the original payment method.

Final-Sale and Promotional Items

Discounted items, promotional items, limited releases, preorder items, and products specifically marked Final Sale are not eligible for voluntary returns, exchanges, or refunds.

Damaged, defective, incorrect, unfulfilled, or legally protected claims will still be reviewed under the applicable sections of this policy.

Contact Information

Questions or eligible claims regarding returns and refunds should be sent to:

Talari
Email: info@talari.us
Website: talari.us